Frequently Asked Questions

Why do I need to give so much personal information?

We only collect information necessary to provide accurate insurance rates. Access to your information is limited to people involved in processing this information such as our sales, customer service, underwriting or claims associates.

Are personal belongings stolen out of my car covered under my auto insurance?

No, they are not covered. They are generally covered by a Renters or Homeowners policy.

I have "full coverage", why won't my company pay?

This is the most commonly misunderstood statement made often by insurance customers. There is really no such thing as "full coverage". Most people use this term to refer to physical damage coverage. Physical damage coverage consists of collision and comprehensive coverage. Generally, collision insurance covers damage to your automobile caused by collision with another object or by upset. Comprehensive insurance covers damage to your automobile from vandalism, theft or glass breakage.